AGS: John Smith

John AGS

John is seeking re-election as Assistant Group Secretary. John has been a rep over 17 years, serving on the GEC for the past 5 years. He currently leads on Personal Tax (PT) operations which is undoubtedly one of the largest and most challenging negotiating areas in HMRC. John played a key role in the successful Contact Centre dispute and was part of the team that negotiated the MIS agreement which continues to protect members from micro-management and the misuse of data for performance management. He has negotiated protections for members who can’t participate in telephony work for medical reasons and has recently secured increased annual leave allocations for peak times. He recently successfully challenged management when they attempted to amend the attendance management policy so they could include absences of less than half a day towards trigger points. In addition to his work in PT, John continues to actively supports workplace reps, he has facilitated Employee Relations workshops across the country and travelled to branches to provide practical support with potential disputes.